On these pages you will find answers to our most frequently
asked questions on the following topics:
Forgotten your password?
If you're having problems logging in, you can reset your details
online without having to phone us.
Check what evidence you need to send us while applying. You can
get an update on the evidence you've sent in by logging in to your
online account. You may need to wait a few weeks after sending
evidence through the post for this to appear in your account.
Find out more about completing your student finance
If you still need assistance or cannot find the information you
are looking for please contact us on:
- Tel: 0845 300 50 90
- (open Mon-Fri from 8.00am to 8.00pm
and between 9.00am and 4.00pm on Sat - Sun)
- Minicom: 0845 604 4434
- (You must have access to a Minicom
device in order to use this service)
- Follow Student Finance England on facebook and twitter